Frequently Asked Questions
Answers to the most common questions about Olive & Foam: our brand, products, delivery, returns, payment and gifting. Can't find what you need? Email hello@oliveandfoam.com.
About Olive & Foam
What is Olive & Foam?
Olive & Foam is a UAE-based personal care and home fragrance brand built on Palestinian olive oil. The range covers hair, body, hand and home products in two signature scents: Sage & Citrus and Pomegranate & Rosemary. Olive & Foam is rated 4.9 stars by verified customers.
Where is Olive & Foam based?
Olive & Foam is based in Dubai, United Arab Emirates. We deliver across the UAE and to the GCC, Jordan and Egypt.
Where does Olive & Foam's olive oil come from?
Our olive oil comes from Palestine. On our ingredient lists it appears by its standard name, Olea Europaea Fruit Oil.
Why does Olive & Foam use Palestinian olive oil?
The olive tree is at the heart of Palestinian land, culture and daily life. Building every product on Palestinian olive oil keeps the brand connected to that heritage and to our olive tree planting work in Palestine.
Does Olive & Foam plant olive trees?
Yes. Olive tree planting in Palestine is part of our mission. In March 2026 we planted 100 olive trees in Bethlehem with the Arab Group for the Protection of Nature (APN). In October 2026 we planted 40 olive trees in Gaza through "The Last Harvest" with The Big Heart Foundation and APN.
Which organisations does Olive & Foam partner with?
We have worked with the Arab Group for the Protection of Nature (APN), The Big Heart Foundation and Taawon. During Ramadan 2026 we partnered with The Big Heart Foundation and Taawon on "Olive Children for Gaza".
Products
What products does Olive & Foam sell?
Olive & Foam makes hair care, body care, hand care and home fragrance. The range includes shampoo, conditioner, body wash, hand wash, hand & body milk, body oil, body mist, sea salt body scrub, scented candle, reed diffuser, room mist, diffuser oil and a Himalayan salt diffuser set, plus gift sets and accessories (tote bag, wall mount and a handmade ceramic soap tray).
What scents does Olive & Foam offer?
There are two scents. Sage & Citrus is our original signature scent, with aromatic sage, bright citrus and a soft musky base. Pomegranate & Rosemary, new for November 2026, pairs juicy pomegranate with aromatic rosemary for a warm, grounding scent.
Which products come in Pomegranate & Rosemary?
The Pomegranate & Rosemary range includes shampoo, conditioner, body wash, hand wash, hand & body milk, the Hand Set, the Shower Set, diffuser oil and the Himalayan Salt Diffuser Set. All other products are in Sage & Citrus.
Which Olive & Foam products are for hair?
For hair we make Shampoo (500ml) and Conditioner (500ml), both made with Palestinian olive oil. The shampoo conditions as it cleans.
Are Olive & Foam shampoo and conditioner suitable for all hair types?
Yes. They are formulated for everyday use on all hair types. If you have a sensitive scalp or skin, do a patch test before first use.
Which Olive & Foam products are for the body?
For the body we make Body Wash (500ml), Hand & Body Milk (300ml, with shea butter and aloe vera), Body Oil (100ml, with sweet almond oil and vitamin E), Body Mist (100ml) and Sea Salt Body Scrub (300g, with sea salt, shea butter and vitamin E). For hands there is also Hand Wash (300ml).
Which Olive & Foam products are for the home?
Our home fragrance range includes the Scented Candle (230g, soy wax infused with olive oil), Reed Diffuser (100ml), Room Mist (250ml), Diffuser Oil (30ml) and the Himalayan Salt Diffuser Set. Not sure which to pick? Read our home fragrance guide.
What is the Himalayan Salt Diffuser Set?
It is an amber glass bowl of natural Himalayan salt with a 30ml diffuser oil. It is flame-free and comes in a cotton drawstring pouch. It is available in Sage & Citrus and Pomegranate & Rosemary.
What gift sets does Olive & Foam offer?
There are four gift-ready boxed sets: the Shower Set (shampoo, conditioner, body wash), the Hand Set (hand wash, hand & body milk), the Home Set (candle, reed diffuser, room mist) and the Body Set (sea salt scrub, body oil, body mist).
Delivery
Does Olive & Foam deliver across the UAE?
Yes. Orders are processed in 1–2 business days. Standard UAE delivery costs AED 19 and express delivery costs AED 29.
Is delivery free?
Standard UAE delivery is free on orders over AED 299.
Does Olive & Foam offer same-day delivery?
Yes. Express delivery is same-day in Dubai and next-day to other UAE cities.
Does Olive & Foam deliver outside the UAE?
Yes. We deliver to the GCC (Bahrain, Kuwait, Oman, Qatar and Saudi Arabia) for AED 39, in 4–7 business days. Delivery to Jordan and Egypt costs AED 59.
Can I pick up my order from a store?
No. We do not offer store pickup. All orders are delivered.
Returns
What is Olive & Foam's return policy?
You can return items within 7 days of receipt if they are unused and in their original packaging. Email hello@oliveandfoam.com to request a return. Sale items and gift cards cannot be returned.
How long do refunds take?
Refunds are made to your original payment method within 10 business days.
Payment
What payment methods does Olive & Foam accept?
We accept card payments, Tabby and Tamara (buy now, pay later) and cash on delivery.
Gifting and corporate orders
Are Olive & Foam products good for gifts?
Yes. Our sets come in gift-ready boxes, and the Himalayan Salt Diffuser Set comes in a cotton drawstring pouch. See the best for gifting collection or our gift guide. We deliver through Christmas.
Does Olive & Foam take corporate gifting orders?
Yes. Visit our corporate gifting page or email hello@oliveandfoam.com to discuss company and team orders.
Contact
How do I contact Olive & Foam?
Email us at hello@oliveandfoam.com.
